July 11, 2024

Managing collections is a critical aspect of maintaining healthy cash flow. Microsoft Copilot for Finance, an AI-powered solution integrated with Microsoft Dynamics 365, simplifies the collections process by integrating with Outlook, providing your accounts receivable team with the tools they need to work more efficiently.

 

The Challenge of Collections

 

Collections involve numerous interactions with customers, tracking outstanding invoices, and ensuring timely payments. Traditionally, this requires accessing multiple systems and manually updating records, which can be inefficient and error-prone.

 

Seamless Outlook Integration

 

With Copilot for Finance, your accounts receivable team can manage collections directly from Outlook. This integration allows them to access customer account details, compose emails, and save notes and communications in real-time. The ability to work within a single application streamlines the entire collections process.

Copilot for Finance offers a holistic approach that not only optimizes the collections experience but also fosters efficiency and accuracy in AR operations. By ensuring the timely inflow of revenue, the collections process drives the predictability that's essential for financial planning and stability.

 

AI-Enhanced Summarization

 

Generative AI summarizes inbound emails and drafts responses, ensuring that all communications are clear, professional, and efficient. This AI-driven feature helps your team manage their workload more effectively, improving overall productivity.

 

Benefits for Your Team

 

• Efficiency: Manage collections from a single application.
• Accuracy: Ensure all communications are logged and accessible in real-time.
• Adoption: Easily explore Copilot's capabilities with demo mode.

 

Microsoft Copilot for Finance integrated with Microsoft Dynamics 365 transforms the collections process, making it more efficient and effective.